Privacy Policy of Southern Pine Electric
Southern Pine Electric operates the https://www.southernpine.coop website, which provides the
SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and
disclosure of Personal Information if anyone decided to use our Service, the Southern Pine
Electric's website.

If you choose to use our Service, then you agree to the collection and use of information in
relation with this policy. The Personal Information that we collect are used for providing and
improving the Service. We will not use or share your information with anyone except as
described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions,
which is accessible at https://www.southernpine.coop/, unless otherwise defined in this Privacy
Policy.

Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain
personally identifiable information, including but not limited to your name, phone number, and
postal address. The information that we collect will be used to contact or identify you.

Log Data
We want to inform you that whenever you visit our Service, we collect information that your
browser sends to us that is called Log Data. This Log Data may include information such as your
computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit,
the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique
identifier. These are sent to your browser from the website that you visit and are stored on your
computer’s hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have
the option to either accept or refuse these cookies and know when a cookie is being sent to your
computer. If you choose to refuse our cookies, you may not be able to use some portions of our
Service.

Service Providers
We may employ third-party companies and individuals due to the following reasons:
• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal
Information. The reason is to perform the tasks assigned to them on our behalf. However, they
are obligated not to disclose or use the information for any other purpose.

Security
We value your trust in providing us your Personal Information, thus we are striving to use
commercially acceptable means of protecting it. But remember that no method of transmission
over the internet, or method of electronic storage is 100% secure and reliable, and we cannot
guarantee its absolute security.

Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be
directed to that site. Note that these external sites are not operated by us. Therefore, we strongly
advise you to review the Privacy Policy of these websites. We have no control over, and assume
no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page
periodically for any changes. We will notify you of any changes by posting the new Privacy
Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us

Mobile Applications Privacy Policy
Southern Pine Electric - Privacy Policy This privacy policy governs your use of the software application Southern Pine Electric MS ("Application") for mobile devices that was created by Southern Pine Electric. What information does the Application obtain and how is it used? User Provided Information The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us. When you register with us and use the Application, you generally provide (a) your name, email address, age, user name, password and other registration information; (b) transaction-related information, such as when you make payments or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card, e-check information for payments and use of the Application, and; (e) information you enter into our system when using the Application, such as contact information. Automatically Collected Information In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application. Does the Application collect precise real time location information of the device? When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. We will not share your current location with other users or partners. If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application. What are my opt-out rights? You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at info@southernpine.coop. Data Retention Policy, Managing Your Information We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you'd like us to delete User Provided Data that you have provided via the Application, please contact us at info@southernpine.coop and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly. Children We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at info@southernpine.coop. We will delete such information from our files within a reasonable time. Security We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. Changes This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here or informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. Your Consent By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing," means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.

Mobile messages (SMS/MMS/RCS) Privacy Policy
We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general [“Privacy Policy” OR the MOBILE APPLICATIONS PRIVACY POLICY], incorporated by reference above, which may govern the relationship between you and us in other contexts.

To pay your bill online, you can login to your MyPower account or use MyPower Quickpay.

If you do not have a MyPower account, please create one to pay your bill, view your bill, monitor usage, and more. 

Attention Members
If paying with credit card, a 2.45% convenience fee will be added. If paying with e-Check, a $1.00 convenience fee will be added. You can avoid this fee completely if you pay by a different method. (cash, bank draft, or a paper check)